How do I order tickets?
We realize that schools need time to organize funding for class trips, so our ticket purchase process allows you to order your tickets now and pay for them later. Once you place your order, we will send you a ticket purchase agreement. Please sign and return a copy to confirm your order. Your tickets are guaranteed until the day after the payment due date. If you need an extension to the deadline, please let us know as soon as possible. If your payment is not received by the payment deadline and you have not made arrangements for an extension, your tickets will be released to the waiting list.
For whom may I order?
To avoid duplicate orders, teachers may order tickets for their own classes or grade levels only. (Teachers ordering for an entire team should include all team member names on the order form.)
How many tickets should I order?
Everyone who will be in the theatre needs a ticket. Include students, teachers, chaperones, student teachers, and drivers. You can reduce the ticket numbers on your contract prior to or at the time of payment; if you need additional tickets, please contact us so that we can check on ticket availability. Please remember that there are no refunds. The number of tickets must be finalized by the payment due date.
How many complimentary tickets will I receive?
You’ll receive one free ticket for every 20 tickets in your order.
What if I have extra tickets on the day of the performance?
If you wish, you may leave extra tickets at the check-in desk to donate to anyone in need of a ticket.
What if a performance is full?
You will be placed on a waiting list if a performance is full. Typically, we are able to accommodate several schools on the waiting list close to the day of the event. If you do not receive a purchase agreement or a waiting list letter, please call 217/244-3009 or e-mail
youthseries@krannertcenter.illinois.edu.
What if a performance is canceled?
If a performance must be postponed or canceled, we will contact you. Refunds will be issued only under those circumstances or if your school district closes because of bad weather.
Download the 2012-13 Youth Series brochure, ticket order form, and ticket and transportation subsidy application